What Infrastructure Decision-Makers Really Want In 2025

When designing and delivering mission-critical infrastructure, the end goal isn’t just completing the project; it’s about earning long-term trust. In 2025, infrastructure decision-makers are under pressure to move faster, scale smarter and build systems that are both resilient and future-ready. They’re not just sourcing components, they’re seeking end-to-end partners who can deliver performance, reliability and accountability from day one.

These decision makers include CIOs, CTOs and Heads of Engineering, often at AI-led, hyperscale and data-driven businesses seeking future-proof infrastructure to support digital transformation, as well as specialist consultants, developers and project managers designing high-performance modular and critical power systems for global deployment.

In this newsletter, we’ll explore what these decision makers are really looking for and how to meet their evolving expectations.

Outsourcing parts of the process introduces risk and stakeholders know it. Delays, quality issues and communication breakdowns can all be traced back to fragmented supply chains. That’s why in-house capability is high on the list. Investing into in-house fabrication gives full control from design through to delivery. It’s this consistency that key decision makers are prioritising, fewer variables, tighter quality control and infrastructure that performs exactly as promised. At Durata, we deliver end-to-end. Our expertise spans:

• Modular data centre builds
• Critical power and backup systems
• UPS & generator installation
• Battery build & monitoring
• Switchgear (Input / Output panels, Bypass panels, PDUs)
• Cable containment and busbar systems
• Design, installation and live-site upgrades
• Project delivery team with international coverage

With everything under one roof, we maintain full visibility and ensure consistent delivery.

Whether scaling up workloads or planning future expansion, flexibility is non-negotiable. Infrastructure leaders want providers that offer more than one-size-fits-all systems. They need modular, adaptable infrastructure designed with growth in mind. When something goes wrong and causes downtime, it can be a costly inconvenience. Whether from power failure, cyber attack or poor system design, the risk is too high. Technical decision makers expect built-in redundancy, tested and proven under pressure, but also proactive systems built to withstand security requirements, being secure in the face of cyber threats. That means redundancy strategies, fault-tolerant systems, proactive maintenance and 24/7 support. It also means clear escalation routes and the assurance that someone will always pick up the phone when it matters.

Cooling is another critical consideration. As workloads increase and rack densities rise, data centre stakeholders are looking for efficient, scalable cooling systems that can keep pace. Solutions must balance performance with sustainability, minimising energy use while maintaining optimal conditions for uptime and equipment longevity. These decision makers aren’t just looking for suppliers, they’re looking for long-term partners who offer stability and can evolve with their needs over time. They want cost predictability, transparent timelines and support that doesn’t disappear once the installation’s complete. With growing concerns around vendor viability, clear escalation paths and proven track records are top priorities. Project leaders want to create long-standing relationships with suppliers.

Data usage has increased over 100x in the last two decades. AI tools and generative models are intensifying power demand even further, especially as new platforms generate not just text, but audio, video and code. Beyond AI, demand is driven by cloud adoption, the rise of IoT devices and increased use of video streaming and remote collaboration tools. These factors continually push data centres to provide faster, more flexible and reliable infrastructure to support growing data volumes. At the same time, cyber threats are now the fastest-growing risk to business continuity. Data centres and critical power systems are prime targets. Any weak point, from an unsecured PDU to an untested switchboard, can open the door. That’s why we build with resilience across every layer, power, network, hardware and response.

Cloud, AI and digital infrastructure are driving demand but also raising the stakes. Capacity needs to scale. Systems need to be resilient. Support needs to be real-time. The role of physical infrastructure has never been more important and neither has the need for the right partner.

At Durata, we’re not just ready for what’s next – we’re ready to lead the way as your trusted partner.

Find out more: Contact us